Juran On Leadership For Quality
An Executive HandbookBook - 1989
This is a step-by-step guide on the application of the concepts of planning, controlling and improving, the Juran Trilogy, to quality leadership. Each concept is accompanied by a series of actions, and Juran gives criteria for selective project-by-project improvements and for picking a team to carry them out. The author offers a time-table for their implementation and directs the formation of an ongoing quality council.
Publisher: New York : Free Press ; London : Collier Macmillan, c1989.
Characteristics: vii, 376 p. :,ill. ;,24 cm.