Patron Behavior In Libraries

Patron Behavior In Libraries

A Handbook Of Positive Approaches To Negative Situations

Book - 1996
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How do you deal with homeless patrons who come to the library to sleep? What about young adults who come to the library to party? Just what is a 'patron behavior policy' and does your library need one?Sixteen experts have teamed up to provide authoritative answers to these and many other questions--and to provide sound strategies for dealing with negative patron behavior. They provide practical prescriptive guidelines for identifying and effectively responding to a variety of behavior problems. Plus, they offer librarians proactive methods for preventing patron problems.
Publisher: Chicago : American Library Association, 1996.
ISBN: 9780838906620
0838906621
Characteristics: 160 p. ;,23 cm.
Additional Contributors: Johnson, Denise J.
McNeil, Beth

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