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The New Gold Standard
The New Gold Standard, Book
5 Leadership Principles for Creating A Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
by
Michelli, Joseph A.
4.2 out of 5 stars
Book - 2008
658.4092 Michelli 06/2008
Book, 2008. Call number: 658.4092 Michelli 06/2008
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Fighting Churn With Data
Fighting Churn With Data, Book
The Science and Strategy of Customer Retention
by
Gold, Carl
Book - 2020
001.42 Gold 12/2020
Book, 2020. Call number: 001.42 Gold 12/2020
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Juran's Quality Essentials
Juran's Quality Essentials, Book
For Leaders
by
De Feo, Joseph A.
Book - 2014
658.4013 DeFeo
Book, 2014. Call number: 658.4013 DeFeo
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The Reinventors
The Reinventors, Book
How Extraordinary Companies Pursue Radical Continuous Change
by
Jennings, Jason
5 out of 5 stars
Book - 2012
658.406 Jennings 05/2012
Book, 2012. Call number: 658.406 Jennings 05/2012
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Lean Six Sigma Demystified
Lean Six Sigma Demystified, Book
by
Arthur, Jay
2 out of 5 stars
Book - 2011
658.4013 Arthur
Book, 2011. Call number: 658.4013 Arthur
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